Past Order
How do I check the status of my order?
Click here or send us an email at support@fixturesale.com if you have not received an automated order tracking email within 48 hours of your order.
Do you offer free returns?
In most cases, we offer free returns within 30-days of purchase. Please check our return policy for more details.
Pickup & Delivery
How do I schedule a pickup?
Choose the 'Pickup' option at checkout and provide your email and/or phone number. We will contact you when your order is ready.
Do you ship outside the United States?
No, we currently ship within the continental United States only.
How do you ship cabinets/vanities?
Assembled cabinets/vanities are shipped with a national common freight carrier. Freight deliveries are curbside and no inside delivery is available.
What if my products are damaged during shipping?
Every effort is made to ensure that your items arrive undamaged. Unfortunately, on occasion, there are conditions beyond our control that can cause damage during shipping. Please indicate on the driver's bill of lading (BOL) any missing or visibly damaged items from your order. If an item is missing on delivery, you must indicate this on the freight company's bill of lading to process a claim. Missing item claims will not be honored if the specific missing item(s) was not indicated on the bill of lading at the time of the delivery. Also at the time of delivery, if you notice any visible damage to the cartons, this must be documented on the driver's BOL to file a claim.
About Us
Where are you located?
We are located about 20 miles from downtown Chicago, IL. If you are interested in arranging a pickup for an ongoing or future order click here, or email us at order@fixturesale.com.